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Getting started

Master the essentials of setting up with Maroo. Get started with ease and explore a seamless onboarding process.

18 articles
Welcome to Maroo!Welcome to Maroo! Start exploring our platform and its exciting features. Enjoy your journey with us.

Account setup

Set up your account effortlessly with Maroo. Follow our step-by-step guide for a smooth onboarding experience.

How to Set Up Your Maroo AccountLearn how to set up your Maroo account step by step—from creating your account and completing your business profile to connecting your bank and getting ready to accept payments.
How to claim your username?Claim your username on Maroo easily. Follow these steps to personalize your account.
Customizing Your Brand Colors and ImagesLearn how to customize your Maroo branding with custom colors and background images to create a professional, personalized experience for your clients.
Guide to Completing Your RegistrationThis guide explains why verification matters, what information you’ll need, and how to avoid delays in getting your account activated.
How to Determine Your Business Type and StructureLearn how to correctly determine your business type and structure during Maroo onboarding, including when to select Individual, Company, or Non‑profit, and what documentation (SSN or EIN) is required.
Business Verification Requirements for Publicly Traded CompaniesUS publicly traded companies — and qualifying subsidiaries — have specific verification requirements in Maroo. This guide explains what information is needed, exemptions from beneficial ownership reporting, and how to…
How Do I Get an API Key for Maroo?API access for Maroo is available upon request and is reviewed on a case-by-case basis. If you're interested in connecting Maroo to another system or building a custom integration, we’re…
Why is my Maroo account still waiting for approval?Account approvals may take a couple of days after signing up. Our team reviews new registrations to make sure all required information is complete before activating the account.
Can I appeal if my Maroo account application is declined?
How to Fix the Wrong Business TypeAccidentally selected the wrong business type during signup? Here’s why it happens, how it affects your account, and the steps to correct it with Maroo Support.
How Do I Update My Business Information in Maroo?Keeping your business information up to date ensures your account details, branding, and contact information remain accurate. If your business name, contact details, or other information changes, you can easily…
Why Your Maroo Account Is Still Not ActiveLearn why your Maroo account may still be pending, what information is required for approval, and how to speed up the review process.
I am trying to sign up, but the system won’t accept my emailIf you’re trying to sign up for a business account and receive a message that your email is already in use, it usually means that the email is currently associated…
How do I reset my password?Maroo recommends regularly updating your password to help prevent unauthorized access and keep your account secure.