🔍 Why This Happens
During signup, Maroo asks you to select a Business Type. This choice determines what type of information is required for payment verification:
Individual → Requires personal information (SSN and personal details)
Company → Requires business information (EIN and company details)
If the wrong option is selected, the system will request the incorrect type of information, which can cause issues when setting up payouts.
⚙️ How to Resolve It
Currently, the Business Type cannot be changed directly within your account settings.
If you selected the wrong business type:
Contact Maroo Support
Let us know you need your business type updated
Our team will review your account and make the adjustment if possible
Once corrected, you’ll be able to enter the proper information and proceed with accepting payments.
📩 Need Help?
If you’re experiencing this issue, reach out to our support team and include:
Your account email
A screenshot of what you’re seeing (if possible)
Providing these details helps us resolve the issue faster.
👉 Contact us anytime at [email protected].