Why this happens
During signup, Maroo asks you to select a business type. This determines what type of information is required for payment verification.
Individual โ Requires personal information (such as SSN and personal details)
Company โ Requires business information (such as EIN and company details)
If the wrong option is selected, the system will request the incorrect type of information.
How to resolve it
At the moment, the business type cannot be changed directly within your account settings.
If you selected the wrong business type:
Contact Maroo Support
Let us know that you need your business type updated
Our team will review your account and make the adjustment if possible
Once the business type is corrected, youโll be able to enter the correct information and proceed with accepting payments.
Need help?
If you're experiencing this issue, reach out to our support team and include:
Your account email
A screenshot of what you're seeing (if possible)
This helps us resolve the issue faster.