Why this happens
In Maroo, each email address can only be associated with one account type at a time. If your email has already been used to create a customer account, it cannot be used to sign up for a business account unless it’s first released from that account.
What you can do
If you’ve previously interacted with Maroo as a client or customer, your email may already exist in the system under that account type.
To resolve this, our support team can help free up your email address so it can be used to create a business account.
Next steps
Please contact [email protected] and include:
The email address you’re trying to use
A short note explaining that the email is currently linked to a customer account
Our team will review your request and help release the email so you can complete your business account signup.