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How to Create a Contract

Learn how to create, customize, and send contracts on Maroo — from adding signers and event details to uploading files, using placeholders, and sending documents for secure electronic signature.


Creating a contract on Maroo is simple, flexible, and designed to support the way you work — whether you’re collaborating with planners, signing documents yourself, or uploading existing agreements. This guide walks you through every step.

➕ Starting a New Contract

To begin:

  • Click Create contract in the top‑right corner of your Contracts dashboard.

  • Fill in the initial contract details:

    • Contract name

    • Expiration date (optional)

    • Client typeBusiness or Individual

    • First signer’s full name and email

If you need additional signers, click + Add signer.


🤝 Working With Planners (When You Don’t Have the Client’s Email)

If a planner is managing communication and hasn’t provided the client’s email, you can still proceed.

  • Enter the client’s full name

  • Add the planner’s email in the Signer’s email field

This allows the planner to receive and manage the contract on the client’s behalf.


📬 Most Common Scenario: Planner Wants to Review First

If you do have the client’s email but the planner wants to review the contract before the couple sees it:

  • Turn on the Copy the planner toggle.

ℹ️ Note: When this toggle is on, the planner becomes the first reviewer. The client will not receive any notifications until the planner approves the contract.


✍️ Signing the Contract Yourself

If you need to sign the contract as well, you can enable the Self‑sign toggle.

You can choose whether you want to sign:

  • Before the client

  • After the client

This helps you control the signing order.


🎉 Adding Event Information

All contracts in Maroo are tied to an event.

On the next screen, you’ll enter:

  • Event name

  • Event type

  • Event date

  • Location

ℹ️ Note: This information will later appear in your Projects folder.


🖇 Upload or eSign Your Contract

Next, choose how you want to proceed:

📤 Upload Contract

Use this option if:

  • The contract was already signed offline

  • You used another e‑signature tool

  • You want to store documents neatly inside Maroo

You’ll be prompted to upload a file from your computer. Clients will not receive notifications for uploaded contracts — this is your internal storage.

🧡 Need to migrate contracts? If you want to move 3+ contracts from another CRM, our support team can help automate the process.

🖊 Electronic Signature

Choose this option to create and sign contracts directly in Maroo.

If it’s your first time, you won’t see templates yet — you’ll choose how to start:

📄 Upload From DOCX

  • Click Upload your DOCX file

  • Select your .docx file

  • Maroo will parse the document into an editable version

🤩 Bonus: As long as the contract is not signed yet by any party, everything is editable — even after sending. No need to re‑upload if you spot a typo or want to adjust wording.


🔧 Using Placeholders

On the right side, you’ll see a list of placeholders that automatically pull in the information you entered earlier.

To use them:

  • Place your cursor where you want the info to appear

  • Click the arrow next to the placeholder

Placeholders help keep your contract dynamic and error‑free.


🖋 Formatting Your Contract

You’re working with an editable version of your contract, so you can easily adjust the formatting to match your brand and make your document stand out.

Double‑click any text or empty space to open the formatting panel. You can adjust:

  • Fonts

  • Colors

  • Alignment

  • Styling

This helps your contract reflect your brand.


🧑‍🤝‍🧑I need clients to enter information rather than adding it myself

You can manage this in the placeholder settings panel. Select the placeholder you want the client to complete, then click the gear icon on the right. For example, if a planner is reviewing the contract on the client’s behalf and needs to enter the client’s name themselves, you can assign that field to them.

After you paste the placeholder using the arrow button, you’ll see this view:

This indicates that when the signer (in this case, the planner) receives the contract, they’ll be required to fill in that placeholder before signing.


📨 Sending for Signature

Once your contract is ready:

  • Click Continue

  • You can customize the email subject and message

  • Click Send for signature

You’ll then see:

  • Contract link (only when sending directly to the couple without planner involvement)

  • Save contract as a template

  • Create another contract

ℹ️ Note: After sending, you can save the contract as a template for future use.

Next time you create a contract, your saved templates will appear automatically — making the process even faster.


🔔 Notifications

After sending a contract, you’ll receive a confirmation email.

⚠️Important note:

If you selected the option to copy the planner on the first screen, the end client (signers) won’t receive a notification right away when you send the contract. The planner will be notified first and asked to review and approve the contract before it’s sent to the client.

📞 Need Help?

If you ever get stuck or want guidance while creating contracts, our team is here for you.

Chat with us directly in the app or email us anytime at [email protected] — we’re always happy to help.

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