When accepting payments, you have the flexibility to choose who covers the processing fees — either your business or your clients. This guide explains your options and how to set them up.
Who Can Cover the Fees?
Business Pays the Fees
Your clients see the full invoice amount without extra charges.
Your business absorbs the credit card processing fees.
Client Pays the Fees
The processing fees are added on top of the invoice amount.
Your clients are responsible for covering the transaction costs.
Custom
You can split the processing fees between your business and your clients.
Set a specific percentage for each party, giving you flexibility to share the cost.
💡Choosing who pays the fees depends on your business strategy, pricing, and client experience preferences.
How to Set Who Pays the Fees
Follow these simple steps in your Maroo account:
Go to Settings
Select Payment Settings
Select Client if you want the client to pay the fees
Select Custom if you want to divide the fees
Save Changes
Once configured, all new invoices will follow this payment fee setting.
💡 Tips to Consider
Transparency: Make sure your clients are aware if fees are passed on to them.
Consistency: Keep your fee policy consistent across invoices to avoid confusion.
Cost Management: Absorbing fees may affect your margins; passing them on helps maintain revenue.
Need Help?
If you’re unsure which option to choose or want guidance on setting up your payment settings, our support team is here to help. Contact us at [email protected].