š Why Use Custom Fee Splits?
Custom fee splits allow you to decide how transaction costs are handled, giving you flexibility to balance margins and client satisfaction.
Share the cost: Make payments feel fair by splitting fees 50/50 or using any custom percentage.
Boost conversions: Reduce friction by absorbing partāor allāof the processing fee.
Maximize flexibility: Adjust fee logic globally or per invoice, depending on the client or situation.
This ensures you can adapt your approach to different business scenarios without changing your overall payment structure.
āļø How It Works
You can set a default fee split for all invoices or customize it on a perāinvoice basis.
1. Set Your Global Default
Choose how fees should be handled across all invoices by default:
100% to client
50/50 split
Any custom percentage
To configure:
Go to Payment Settings
Select your preferred split option
This default applies automatically unless you override it on a specific invoice.
2. Customize on a PerāInvoice Basis
Need a different arrangement for a particular client or project?
When creating or editing an invoice, you can adjust the fee split directly.
Your custom split applies only to that invoice.
Your global default remains unchanged for all other invoices.
This gives you the ability to tailor payment experiences without disrupting your overall setup.
š¬ Example Use Cases
You offer premium services and choose to absorb 100% of the fees.
You prefer a 50/50 split to keep things transparent and fair.
You pass 100% of the fees to budgetāsensitive clients to maintain margins.
š Ultimate Flexibility
Custom fee splits let you manage margins, client relationships, and conversionāwithout adding complexity. You stay in control of how fees impact your business, ensuring both transparency and adaptability.
š For stepābyāstep instructions, check out our help center article: How To Set Who Pays The Fees
š© Need Help?
Still have questions? Our support team is here to assist. Contact us at [email protected].