🕒 Why Is My First Payout Taking Longer?
If you’re processing your first payment through Maroo, you may notice that the initial payout takes a bit longer than expected. This is completely normal and part of a standard process designed to keep your account secure.
🔍 What’s Happening Behind the Scenes
When your first payment is processed, Maroo (through our payment partner) performs a one‑time review of your account. This review ensures that:
✅ Your account is set up correctly
✅ All required information is verified
✅ Payments are processed securely and in compliance with regulations
During this time, your first payout may be placed on a temporary hold of up to 7 business days. This is a standard industry practice for new accounts.
🚀 What to Expect Moving Forward
The good news: this review only happens once. After your first payout has been successfully completed:
Future payouts are typically much faster
💳 Card payments are usually deposited within 1–2 business days
Your payment flow becomes more consistent and predictable
📌 What Should You Do?
If your first payout is currently processing:
No action is required on your end
Funds will be automatically released once the review period is complete
📩 Need Help?
Have questions about your payout timeline or want an update on your account? Our support team is happy to assist — reach out anytime at [email protected].