Skip to main content

Understanding Invoice Statuses

Learn what each invoice status means in Maroo, from draft to paid, so you can easily track the progress of your invoices and know what action, if any, is needed.


🔎 Overview

When you view your dashboard, it’s comprised of multiple invoices or transactions created by you or your clients. This article explains how to navigate the Maroo dashboard and interpret the status of each transaction.

👉 To find all incoming transactions (payments made to you), click the Invoices tab on your left panel.

🔄 Lifecycle of a Transaction

Every transaction has its lifecycle. On Maroo, it follows this logic:

Draft → Active → In Progress → Paid (or Failed)

This progression is also reflected in the Quick Filter panel, making it easy to locate transactions at specific stages.

📂 Status Categories

All

  • Summary of all transactions, sorted by the time they were created or added to your dashboard.

  • This is the default view of your dashboard.

📝 Drafts

  • Invoices created by you but not yet sent to clients.

  • “Sent” means either emailing the invoice from Maroo or generating a payment link.

📬 Active

  • Invoices created and sent from Maroo or activated via payment links, but not yet paid.

  • Includes several sub‑statuses:

    • Due – Payment date within 30 days from today

    • Scheduled – Payment date beyond 30 days from today

    • Past Due – Payment date has already passed

    • Failed – Payment failed and requires action (commonly ACH failures due to incorrect account details or insufficient balance)

⚙️ In Progress

  • Invoices where the client has already made the payment.

  • Includes sub‑statuses:

    • Authorization – Relevant for ACH payments; Maroo awaits confirmation from the client’s bank that sufficient funds are available.

      Typically takes 4–5 business days for ACH; instant for card payments.

    • Processing – Once authorization is received, Maroo processes the payment.

      Standard processing time is 1 business day.

💰 Paid

  • List of all successful payments from clients to you.

  • Includes:

    • Payments for invoices created manually

    • Payments via API or external integrations

    • Payments through your branded direct payment link

    • Direct client payments (outside invoices/payment links)

    • Payments made outside Maroo that you manually marked as paid

💬 Need More Help?

If you have questions or need assistance with invoice statuses, chat with us or email [email protected] — we’re here to help.

Did this answer your question?