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What Will My Clients Receive When I Send Them A Payment Request?

Discover what your clients receive when you send them a payment request on Maroo. Streamlined process for better communication.


When you send a payment request through Maroo, your clients receive a clean, professional email that includes all the details they need to review and complete their payment. This ensures transparency, trust, and a smooth payment experience.

Most client notifications on Maroo are delivered via email, using the email address you entered when creating the payment request—whether the request is sent from an individual account or a business account.

Below is an overview of what your clients can expect to receive.

📩 1. Email Sent When You Create a Payment Request

As soon as you create and send a payment request, your client receives an email that includes:

  • Your business logo

  • Your business name

  • The payment amount

  • Your business address

  • Your business email

This gives clients a clear, branded, and trustworthy view of who the request is coming from.

📨 Additional Client Notifications

Depending on the actions you take on Maroo, clients may receive other types of emails—for example:

  • Updates when an invoice is edited

  • Reminders for upcoming or overdue payments

  • Confirmations when a payment is completed

Each notification is designed to keep your client informed without overwhelming them.

💡 Why This Matters

Clear communication helps clients feel confident and reduces back‑and‑forth questions. Every email is designed to:

  • Reinforce your brand

  • Provide essential details upfront

  • Make the payment process simple and intuitive

If you’d like to preview or customize your client experience further, just reach out—we’re always here to help. Contact us at [email protected].

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