Understanding Contractor and Freelancer Payments

Contractor and freelancer payments are designed to help businesses securely pay individuals or service providers for work completed on a project or ongoing basis.

In Maroo, payments are processed only after proper account verification to ensure security, compliance, and safe fund transfers.

🚀 Before You Start

To receive payments, your freelancer must:

Create a Maroo account
Submit their verification details
Wait for their account to be reviewed and approved

Once approved, you will be able to send payments to them directly through Maroo.

💳 How to Pay Your Contractors

🪙 To pay your contractors:

Go to the Payments tab on your Maroo dashboard and click “Create payment”

You will see two options: Single payment and Multiple payments

Please see the details below for a breakdown of how each option works, including the steps involved and what to expect for each process.

💵 Single Payment

Use this option if you want to send one payment to a contractor for a specific job or milestone.

Steps:

Fill out your contractor’s details (enter the payment amount, select the schedule date, add the event date

Upload attachments if needed (such as contracts, invoices, or supporting documents)
Choose your payment method

Review all details carefully and click “Schedule Payment”

📦 Multiple Payments (Mass Upload)

You can use the mass upload feature to create and send several outgoing payments at the same time, which helps you save a significant amount of time compared to entering them individually.

To get started, download either the CSV or Excel template provided, and make sure to follow the correct format when filling it out so your payment details can be processed without issues.

What Happens If the Wrong Business Type Is Selected?

It’s important to make sure that your contractor is registered as a business when setting up a payment or recipient profile.

In most cases:

The system will display an error message during the payment or invoice creation process.
The transaction will not go through until the correct business type is selected.
No email notification is sent automatically for this type of error.

⭐ Best Practices for Contractor Payments

Freelancers and contractors must have a verified Maroo account before receiving payments
All transactions are tracked within your dashboard for transparency and record-keeping