Before closing your account, it’s important to understand how closure affects your access to data, ongoing responsibilities, and subscription options. This article outlines what to expect so you can make an informed decision.

Once your account is officially closed, you will no longer be able to access your account or any stored information.

This includes, but is not limited to:

All account data and history are permanently removed after closure. For this reason, we strongly recommend downloading or saving any records you may need for future reference before requesting account closure.

Closing your account does not remove responsibility for past activity. You remain responsible for any issues related to payments processed prior to closure.

This may include:

These obligations can arise even after your account has been closed, depending on customer actions or bank processing timelines.

Taking these steps and understanding these responsibilities helps ensure a smooth and secure account closure process. If you have questions or need assistance before closing your account, our support team is available to help.

Yes. You can downgrade your plan at any time from the Subscription & Billing page in your account settings.

Downgrading allows you to move to a lower-tier plan while keeping your account active. Any changes to your plan will take effect according to your current billing cycle, and you’ll continue to have access to your account without needing to cancel and restart your subscription.