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Instant Payout Updates

Learn about the latest improvements to Instant Payouts, including a simplified setup experience, clearer payment details, updated email notifications, and new status messages to help you better track your payouts.


We've made several improvements to the Instant Payout experience to make it easier to enable the feature, understand payout fees, and stay informed throughout the payout process.

These updates include a more visible Instant Payout toggle, a guided setup experience for missing business information, improved email notifications, clearer payment breakdowns, and new status banners that keep you informed if your payout is delayed or processed through standard delivery.

⚙️ Instant Payout Settings

We've updated the Payment Settings page to make the Instant Payout option easier to find and understand.

📍 Where to Find Instant Payout Toggle?

The Instant Payout toggle has been moved to the top of the Payment Settings page, making it more visible and easier to access.

  • Go to Settings on the Maroo dashboard

  • Select Payment Settings

  • On the top part is the Instant Payout toggle

💸 Updated Fee Information

We've also updated the help text beneath the toggle to clearly explain the processing fee.

When Instant Payout is enabled, a 1.5% fee is applied to each eligible payout.

This makes it easier to understand the cost before turning the feature on.

🔐 Available Only for Eligible Contractors

The Instant Payout toggle is now displayed only for contractors who are eligible to use the feature.

If you don't see the toggle in your Payment Settings, your account may not currently qualify for Instant Payout.

📝 Complete Missing Business Information

To help you enable Instant Payout more quickly, we've improved the onboarding experience when required information is missing.

🧾 Missing Information Modal

If you attempt to enable Instant Payout before completing your business details, Maroo will display a Missing Information window.

Instead of showing a generic message, the modal clearly lists the information that still needs to be completed—for example:

  • Business address

  • Legal information

  • Other required verification details

✏️ Easily Complete Missing Details

Click Add Missing Details to go directly to the appropriate Legal Details page.

Any required fields will automatically be highlighted, making it easy to identify what needs to be completed before enabling Instant Payout.

📧 Updated Email Notifications

We've also refreshed the emails you receive when payments arrive.

📥 "Funds Received by Maroo" Email

The previous Invoice Paid email has been replaced with a new Funds Received by Maroo notification.

This email lets you know that Maroo has successfully received your client's payment and is preparing your payout.

🏦 Bank Account Information

To provide additional clarity, the email now includes the last four digits of the bank account where your payout will be deposited.

This makes it easier to verify where your funds are being sent.

🚀 Easier Access to Instant Payout

If Instant Payout isn't enabled, the Get Instant Payout button now appears near the top of the email.

This makes it much easier to find without scrolling and has been applied consistently across all payout-related emails.

📄 Invoice & Payment Detail Improvements

We've updated several areas throughout the invoice and payment experience to make payout information easier to understand.

📌 Sticky "Enable Instant Payout" Button

The Enable Instant Payout button now remains fixed at the bottom of the screen while you scroll.

This allows you to enable Instant Payout at any time without needing to scroll back through the page.

⏱️ Updated Standard Payout Timeline

We've updated the estimated arrival time for Standard Payouts.

Instead of displaying 4–5 days, the estimated delivery is now 2–3 business days.

🧮 New Payment Details Section

A new Payment Details section has been added to provide a clearer breakdown of your payout.

You'll now see exactly how your payout amount is calculated, including:

  • Amount paid by the client

  • Processing fee

  • Total amount deposited into your bank account

This makes it easier to understand the amount you'll receive before your payout is sent.

💰 Simplified Fee Breakdown

We've also simplified the payout fee display by removing the hover interaction previously used to view fee details.

Fee information is now presented more clearly and is easier to understand at a glance.

🛎️ New Status Messages

To help you better understand what's happening with your payouts, we've added several new informational banners throughout the payout experience.

🚫 Payout Missed

If Instant Payout wasn't enabled before funds were processed, you'll see a message explaining that the payment was sent using Standard Payout instead.

Since Instant Payout wasn't used, no Instant Payout fee is charged.

⚠️ Temporarily Unavailable

If Instant Payouts are temporarily paused while Maroo processes outgoing payments, you'll see a banner letting you know that Instant Payout is currently unavailable.

🔍 Under Review

In some situations, payouts may require an additional review.

If this happens, you'll see a message letting you know that your payout is currently under review before it can be processed.

🛠️ Maintenance

If Instant Payout is temporarily unavailable due to scheduled maintenance, a banner will let you know when the feature is expected to become available again.

📤 Standard Payout Processed

If your payment has already been processed through the standard payout method, you'll see a confirmation message indicating that the transfer has already been initiated using the standard payout timeline.

❓ Need help?

If you have questions about Instant Payout eligibility, payout timelines, or enabling the feature, our support team is here to help. Reach out through the in-app chat or contact us at [email protected], and we'll be happy to assist you.

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