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Unauthorized error. What does this mean?
Unauthorized error. What does this mean?

If you encounter an "unauthorized error" message, here's what to do. Follow these steps for a quick resolution.

Emily Bonnet avatar
Written by Emily Bonnet
Updated over a week ago

If you are getting an unauthorized error message, it is likely a cookies issue with your browser. The reason this error message happens typically is because there are multiple Maroo windows and tabs being open, which can cause the system to send you this message. The good news is that there is an easy fix.

Here's what to do to fix the unauthorized error message:

  • Close out all of your tabs and log out of Maroo

  • Then open a new browser window and log back in

  • You should be all set from there.

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